@report {1534840,
	title = {Benchmark Best Practices: Department Engagement, Quality, and Collegiality},
	year = {2014},
	abstract = {
	The COACHE surveys of college faculty produce data that are both salient to full-time college faculty and actionable by academic leaders. The survey items are aggregated into 20 benchmarks representing faculty satisfaction. This white paper discusses departmental engagement, quality, and collegiality.



	Departmental quality is a function of the intellectual vitality of faculty, the scholarship that is produced, the effectiveness of teaching, how well the department recruits and retains excellent faculty, and whether and how poor faculty performance is handled. While many factors comprise faculty members{\textquoteright} sense of departmental collegiality, COACHE has discovered that faculty are especially cognizant of their {\textquotedblleft}fit{\textquotedblright} among their colleagues, their personal interactions with colleagues, whether their colleagues {\textquotedblleft}pitch in{\textquotedblright} when needed, and colleague support for work/life balance. There is no substitute for a collegial department when it comes to faculty satisfaction, and campus leaders{\textemdash}both faculty and administrators{\textemdash}can create opportunities for better informal engagement.

},
	url = {https://coache.gse.harvard.edu/files/gse-coache/files/coache-department-engagement.pdf}
}
