PARTNER SPOTLIGHT
City University of New York (CUNY)
City University of New York (CUNY) strives to give faculty a voice in making the university system and its 25 individual campuses better places to work.
Providing faculty with measurable results that show continued progress is a key step in the process.
Leadership has used COACHE Faculty Job Satisfaction Survey findings from 2015 and 2019 to take a data-driven approach to increasing faculty satisfaction across the system while also identifying insights unique to individual campuses, explains Dr. Annemarie Nicols-Grinenko, University Dean for Faculty Affairs and Leadership Development. She is currently also serving as Interim Senior University Dean and Vice Provost for Academic Programs and Policy at CUNY.
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While faculty satisfaction is closely tied to student success, the faculty experience continues to be understudied, leaving institutions with fewer answers or best practices to address the unique challenges facing faculty in the workplace.
The new 
Skidmore College, a liberal arts college in upstate New York, wanted to understand climate and leadership challenges within their academic departments. As faculty groups rarely had the opportunity to collaborate, it became increasingly difficult for faculty and administrators to address shared challenges in a unified manner and arrive at meaningful, campus-wide solutions. In an absence of a common group that could bridge this gap, Skidmore College partnered with the COACHE to conduct the 
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Recently I had the chance to speak with Berit Gundersen at the University of the Pacific. As the Associate Provost for Faculty Affairs, Gundersen lead the initiative to bring the COACHE Faculty Job Satisfaction survey to the University of the Pacific in 2014. In our discussion, she mentioned that even years later, faculty and administrators are discussing the results - even during a dinner at the President’s home this past spring. It made me wonder what aspects of their approach allowed the work to sustain itself for so long, so Berit and I dug in to try to understand what worked. Some themes began to appear that might be valuable for other institutions that wish to engage their faculty in data driven discussions.
For most of COACHE’s 13 years in existence, research universities have dominated the roster of our institutional partners. Their sheer numbers of faculty are a quantitative researcher’s dream!