Todd Benson

The Truth About Peer Selection in Higher Education

by Todd Benson

A chess board with pieces on it

As we near the end of our survey administration cycle, our team has begun working on institutional reports. The reports that COACHE provides are distinctive in that they allow our partners to select five peer institutions for more direct comparison. That kind of nuanced comparison can be both a blessing and a curse for our partners. The benefit of having near peer comparators comes from the ability to see beyond the national benchmarking. They provide context that helps explain why your institution may be over- or under-performs in the national landscape. The challenge that comes with this sort of data is that it can create the opportunity to dismiss the findings when the peers aren’t “perfect.” In truth, there are no perfect peers. There are choices with consequences that need to be considered and communicated throughout the rollout process. To that end, I wanted to share some thoughts about peer selection based on my experience with our partners.

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Response Rates Matter - Just Not as Much as We Think

by Todd Benson

A survey with check-boxes for responsesDuring the past month COACHE launched its annual national Faculty Job Satisfaction Survey. It is by far our largest initiative every year and this year is no exception. We have over seventy institutions in our project with some campuses as small as seventy-five faculty and others with several thousand faculty. As soon as we launch, I immediately receive emails wanting to know how to track response rates and whether one institution is performing above average compared to others. Before examining these questions, it is important to consider why response rates matter and perhaps, why they should not matter quite as much? Which strategies tend to generate higher response rates? And, perhaps most importantly, how we can use the exercise of driving up response rates to effect real change on your campus?

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